Recent Experience

ITOES

KRM provides support that encompasses day-to-day help desk operations and related services and provides 24x7x365 lifecycle support for the Information Technology Office (ITO), Information Technology Operations & Engineering Support (ITOES), located near Martinsburg, WV

The Department of Veterans Affairs (VA) ITO has operational and management responsibilities for all Enterprise network services, including but not limited to:

  • VA Network Operations Center (NOC)
  • One-VA Internet gateways
  • One-VA VPN services
  • Business Partner Gateways

Support of these and other ITO initiatives requires collaboration with all VA entities including, but not limited to, Veterans Health Administration (VHA), Veterans Benefits Administration (VBA), National Cemetery Administration (NCA) and other VA Program Offices.